Frequently Asked Questions

Are cleaning supplies included?

No, we bring all the necessary cleaning supplies and equipment to get the job done. However, if you prefer us to use specific products, just let us know, and we’ll be happy to accommodate your request.

How do I make a cleaning appointment?

You can easily book a cleaning service by contacting us through our website or by giving us a call. We’ll guide you through the booking process and help schedule a time that works best for you.

What services do we offer?

We offer a range of cleaning services, including vacation rental cleaning, residential cleaning, move-in/move-out cleaning, and deep cleaning services. We customize our services to meet your needs and ensure a spotless result.

What if I need to reschedule or cancel my appointment?

We understand that plans can change. If you need to reschedule or cancel your appointment, please contact us at least 24 hours in advance, and we’ll be happy to adjust your booking.

How do you ensure the quality of your cleaning services?

At Happy Otter Cleaners, we have a trained team of professionals who follow a detailed checklist for each service. We also perform regular quality checks to ensure our high standards are consistently met.
hours in advance, and we’ll be happy to adjust your booking.

How do I pay for the cleaning services?

We accept a variety of payment methods, including credit/debit cards, bank transfers, and other online payment options. Payment is usually due upon completion of the service.

How much does a cleaning service cost?

The cost of our services varies based on the size of your property and the type of cleaning required. We offer competitive rates and provide free estimates to give you a clear idea of the pricing. Appointment, please contact us at least 24 hours in advance, and we’ll be happy to adjust your booking.

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